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Strategic Planning: Four Decisions for Driving Growth

Strategic Planning: The Business Case for a Strong Why

Strategic Planning: The Business Case for a Strong Why Too often, strategic planning focuses exclusively on “the numbers.” Although that is absolutely essential, a recent Deloitte LLP study provides strong evidence that the key to an organization’s ability to  perform consistently over time is rooted in something much more esoteric: understanding the organization’s deeper reason […]

Strategic Planning: Four Decisions for Driving Growth

Tesla: Changing an Industry by Getting Clear on Their Core Customer

American auto dealers presently serve the interests of the auto manufacturer. Tesla is taking on the traditional method of automobile distribution by proposing – gasp! – that customers bypass distributors and talk directly with the manufacturer (see this LinkedIn article). In doing so, Tesla has identified that it’s customer truly is the automobile consumer. By […]

Strategic Planning: Four Decisions for Driving Growth

A True Story of How the Rockefeller Habits Build Trust and Teamwork

Recently I participated in a weekly staff meeting among a business unit leader and her seven direct reports. Because she was interested in creating a more team-oriented culture within her unit, I asked the leader to replace her usual meeting schedule with a system of Daily Huddles and Weekly Meetings, as outlined in Verne Harnish’s […]